Trainee Customs Process Administrator

As a Trainee Customs Process Administrator, you will learn to be responsible for processing client data, reviewing commercial shipping documents, and applying customs and excise duties and procedures as appropriate. This is all with a variety of systems in a fast-paced environment, so a keen eye to detail is essential and someone who takes pride in their work is a must. Every transaction has the potential to make huge savings for our clients and that is what we build our reputation on.

ACCOUNTABILITIES: 

• Workload Management 

• Team Building 

• Develop strengths and improve weaknesses 

• Effective Communication 

• Provides Feedback to Team Leader/team on tasks set 

RESPONSIBILITIES:

• Learn basic Customs Import formalities and procedures using SCDP (Simplified Customs Declaration Process) 

• Learn how to operate Duty Management computer systems 

• Assist with the day-to-day management of duty management accounts, ensuring they are operated according to their authorisation and specific SOP 

• Assist with Customs warehouse removals, ensuring they are processed within a compliant time frame and stock records are kept up to date 

• General office administration (filing/ record keeping etc) 

• Ongoing liaison with HMRC/Clients/Suppliers 

QUALITY:

• Reviewing work prior to it being processed to always ensure the highest quality 

• Effectively manage your own time, workload and resources 

• Ensure that all work is accurate, and attention has been given to the finer details 

• Understand how guidelines, policies and standards will affect your work 

WHAT TO EXPECT: 

• You will be based in the Liverpool office, with potential for visits to other CSG offices for training or events 

• The dress code is smart casual 

• This field of work is often time-sensitive and very reliant on accuracy, but you will be supported by a friendly and knowledgeable team to meet these challenges

WHAT WE OFFER:

• Pension: 5% company contribution subject to employee-required auto-enrolment contribution

• Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays

• Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support

• Strong communication and interpersonal skills

• Excellent organisational and multitasking abilities

• Detail-oriented with a commitment to accuracy

• Ability to work independently and as part of a team

• Dedication to providing exceptional service as per our SLA’s/ SOP’s

• Proactive and confident

• Completes personal goals (Agreed with line manager)

• To work in line with Customs Support’s vision, mission and values:

  Vision:

  We make Customs easy for global trade

  Mission:

Be the full-service customs expert. Provide timely and accurate customs services through digital innovation

Deliver international customs support via local presence

Attract and engage the right people

Commit to the highest quality and compliance standards

Learn and improve continuously

Values:

Accountability, Quality, Integrity and Teamwork