Team Leader - SCDP

As a Team Leader, you will be responsible of the day-to-day management of the data processing team, ensure timely clearance of import shipments, hold regular team meetings, make sure all procedures are adhered to at all times, training when required plus manage all customer invoicing and any compliance issues. A pivotal role that requires you to manage and motive others whilst leading by example and ensuring all company policies and processes are being adhered to.

Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

What we offer:

• Pension: 5% company contribution subject to employee-required auto-enrolment contribution

• Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays

• Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support

• Strong communication and interpersonal skills

• Excellent organisational and multitasking abilities

• Detail-oriented with a commitment to accuracy

• Team Lead or line management experience

• Dedication to providing exceptional service as per our SLA’s/ SOP’s

• Proactive and confident

• Completes goals as agreed with your manager

• To work in line with Customs Support’s vision, mission and values:

  Vision:

  We make Customs easy for global trade

  Mission:

Be the full-service customs expert. Provide timely and accurate customs services through digital innovation

Deliver international customs support via local presence

Attract and engage the right people

Commit to the highest quality and compliance standards

Learn and improve continuously

Values:

Accountability, Quality, Integrity and Teamwork