Customs Data Entry Clerk

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 120+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.

From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.

Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this has already led to clear productivity gains.

Why it matters: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.

CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

• Work with experienced customs professionals across multiple countries

• Gain hands-on experience in customs operations and international trade

• Develop expertise in customs documentation and data management

• Contribute to efficient border clearance processes that support global supply chains

This is an excellent opportunity for someone who is detail-oriented, eager to learn, and interested in building a career in customs and international trade.

Purpose of the Position

We are looking for a detail-oriented and organized Customs Data Entry Clerk to join our operations team. In this role, you will be responsible for the accurate and timely entry of customs-related information into internal and external systems, supporting customs declaration processes and ensuring data integrity.

You will work closely with customs declarants, operational teams, and other internal stakeholders to help ensure that customs documentation is processed efficiently and in compliance with applicable requirements.

Main Responsibilities

• Accurately enter customs declaration data into internal and external customs systems

• Verify information received from customers and internal stakeholders for completeness and accuracy

• Process customs documentation in accordance with established procedures and deadlines

• Maintain and update records relating to customs declarations and shipments

• Review documentation and identify missing or inconsistent information

• Liaise with customs declarants and operational teams to resolve data discrepancies

• Ensure compliance with internal processes, quality standards, and regulatory requirements

• Support the preparation and organization of customs-related documentation

• Monitor workflows and escalate issues that could impact service delivery

• Contribute to continuous improvement initiatives and process optimization activities

What to Expect

• Office-based role

• Shift-based work schedule, including morning, afternoon, and/or night shifts depending on operational requirements

• Full-time position in a dynamic international environment

• Structured onboarding and training provided

• Opportunity to work with experienced customs and logistics professionals

• Fast-paced operational setting with daily deadlines and performance targets

• Supportive team culture focused on collaboration and knowledge sharing

Requirements

• Secondary education or higher; education in logistics, international trade, administration, or a related field is an advantage

• Previous experience in data entry, customs, logistics, or supply chain operations is preferred

• Strong attention to detail and high level of accuracy

• Ability to work with large volumes of data while maintaining quality standards

• Good organizational and time-management skills

• Comfortable working with multiple systems and software applications

• Basic knowledge of customs procedures or international trade is an advantage

• Strong communication skills and ability to work effectively within a team

• Good command of English (written and spoken)

• Ability to work under pressure and manage competing priorities

• High level of integrity, reliability, and commitment to quality