Customs Compliance Manager

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.

We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.

What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.

Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
CSG helps clients stay compliant, reduce risk and keep their supply chains moving.

Why Join Us

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

You will:

• Work with experienced customs professionals and technology teams

• Gain exposure to international trade and complex supply chains

• Contribute to services that have a real impact on global commerce

This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.

Purpose of the Role:

• This position exists to support the Belgium CEO / Country Director, the Operations Manager and commercial manager in managing the customs compliance of the different CSG entities in Belgium.

• This function is able to centrally manage and keeps control of the different customs (and excise) compliance risks coming out of CSG’s operations in Belgium.

•  This role requires a good understanding of the operations as well as a solid understanding of the relevant customs regulations.

• It requires monitoring changes of European/Belgian customs/tax law and regulations in order to proactively address anticipated issues based on new laws and bring forward solutions/ideas to operations to approach such issues.

• The position is one of the main contact points for representatives of the government as well as sector federations.

Main Responsibilities:

• Manages and deals with claims and potential litigations;

• Proactively addressing operational/legal issues that can be impactful on the provided services;

• Provide supporting compliance services to clients;

• Oversees the customs compliance tasks performed in the different entities by performing self-audits and quality controls;

• Maintains an excellent relationship with the entity managers and different team leaders in order to stay well informed and where possible involved on the various operations;

• Assists in audits conducted by authorities and provide recommendations to entity management ;

• Keeps track of the different customs authorizations and guarantees held within the group;

• Defines and implements specific internal controls to ensure potential compliance risks are mitigated;

• Implements the different policies and procedures established by the CSG Group;

• Provides periodical reporting to group’s International Customs & Compliance Director;

• Creates internal procedures for the management of the internal compliancy;

• Supports the commercial team in mitigating risks when receiving commercial contracts and legal documents;

• Participates in  government/sector federation meetings and addresses the topics of our company as well as commenting on impactful developments;

Skills & Experience:

•        5+ years Customs experience

•        Experience with an international (logistics) service provider;

•        Academic combined with practical training;

•        Speak both Dutch and English;

•        Comfortable with IT systems/tools;

•        Government systems understanding;

•        Knowledge of Streamsoftware is a plus;

•        Legal background is a plus;

•        Proactive and dynamic.